About LocalPro Carpet Cleaning
One family company. Seven markets. The same clean in every one.
LocalPro Carpet Cleaning has been family-owned since it opened in 2014, and Managing Partner Chase Hoagland still runs it. Our own trained, insured technicians clean carpet, rugs and upholstery in Birmingham, Tuscaloosa and Huntsville in Alabama, in Chattanooga, Tennessee, and across metro Atlanta, and every visit carries our 100% satisfaction guarantee.
- ★ 4.9 · 4,481 Google reviews
- Dry in about an hour
- Love the clean or it's free
- Family-owned since 2014
What customers say
4.9 stars across 4,481 Google reviews
One number for the whole company: every LocalPro Google profile in all seven markets, counted together, with the newest reviews below.
Very friendly and efficient, did an excellent job in a timely manner.Vicki H. 3 months ago · Google
They were very fast to come out to take care of just one room. The price was very fair. Their employee was very polite and respectful. The carpet looked really good when finished.Dana 2. 2 months ago · Google
Frederick came on time and did a great job carefully cleaning the dirty spots on white sofa! I’m very pleased with results!Denise S. 2 months ago · Google
The tech Jacob was incredible! He was very efficient and informative. Recommended to others.Kaitlin B. 1 month ago · Google
Quick and easy- loveseat and ottoman was cleaned.Michelle S. 4 months ago · Google
Jacob was absolutely amazing very personable and was able to get the job done. Couldn't have asked for a better tech! Jacob if you’re reading this thanks man, you blew my expectations out of the water.Aubrey B. 4 months ago · Google
More information
Who we are
Family-owned since 2014, and still not a franchise.
LocalPro started in 2014 as a family business with one goal: a carpet cleaning you would recommend to a neighbor without a second thought. Chase Hoagland leads the company as Managing Partner, and the way the first crew was asked to work is the way every crew works today.
We grew one market at a time, and only when we could staff it with our own people. Today the company works in seven markets and four states. Birmingham and Tuscaloosa share the Birmingham crews; Huntsville has its own crew in the north of Alabama; Chattanooga's crew works in Tennessee and crosses into North Georgia; the Atlanta crew covers the metro; and the office schedules Knoxville and Charlotte itself.
Nobody licenses the LocalPro name. There is no franchisee in any market, no subcontractor on any job, and no crew hired for the day. The person who cleans your carpet is a trained, insured LocalPro employee who lives in that market and works it every day.
What never changes
Six things you get in every LocalPro market.
The process
An advanced low-moisture cleaning process in every market: a measured dose of solution unsticks the soil from the fibers, cleaning pads draw it up off the floor, and the carpet is dry in about an hour.
The guarantee
100% satisfaction, with the same meaning everywhere. Love the clean or it's free, and a spot that wicks back once we have gone brings us back out, free.
The written price
Your technician goes through the rooms with you, puts the total on paper, and starts only after you say yes. The quote is the invoice.
The people
Our own employees, trained and insured, in all seven markets. Never a subcontractor, never a crew picked up for the day.
The chemistry
Eco-friendly, non-toxic solutions that are safe around kids and pets, with nothing sticky left behind to attract new dirt.
The whole visit
Rugs cleaned on your own floor during the carpet visit, upholstery matched to its cleaning code, and pet odor treated at its source, wherever you live.
Who shows up
A LocalPro employee, trained by LocalPro.
Every technician on our schedule is on our payroll. They are trained on our process, they carry our insurance, and they answer to the same office you book through. That is what lets us put one guarantee on seven markets.
It also means the visit feels the same wherever you are. The technician goes through each room with you before a single piece of equipment comes inside, says which spots will come out and which will fade but stay, puts the price on paper, and goes back through every room with you at the end.
How we clean
Low moisture, visible dirt, dry in about an hour.
The method is the same in every LocalPro market because it works the same in every home.
The technician starts with a measured dose of cleaning solution, which loosens the soil where it has settled, low in the pile. Cleaning pads then draw that soil up off the floor, and your technician keeps swapping pads, a clean one going on as each dirty one comes off, until a pad finally comes off the floor looking nearly as clean as it went on. Each used pad comes off with the dirt sitting right on it, so you can watch the room get cleaner.
Nothing sticky stays in the carpet afterward, so there is no residue to draw new dirt in, and that is why, a few months on, a room we cleaned still looks cleaned while a soapy wet clean has usually given up: about three times the staying power. The carpet is dry in about an hour, and the solutions are eco-friendly, non-toxic and safe for kids and pets.
Seven markets
This site is the company's home. Each market has its own.
localprocleaner.com is where LocalPro explains who we are, how we clean and what we promise. The town and neighborhood pages, the crew in your area, their job photos and local online booking live on each market's own website, which its market page links to.
Our promise
Satisfaction guaranteed, in writing, in every market.
Point out anything you would like cleaned again and a technician comes back and does it at no charge; if the re-clean still does not earn your yes, the job costs you nothing. We shorten all of that to six words, love the clean or it's free, and they mean the same thing in all seven markets.
Pet treatments carry their own promise: the protein and enzyme treatment breaks down what causes the odor, so the smell leaves with it, and if you ever catch it again in a treated spot, we re-treat for free.
Questions about LocalPro
The things people ask before they book with a company they have not used before.
Is LocalPro Carpet Cleaning a franchise?
No. LocalPro is one family-owned company. It opened in 2014, Managing Partner Chase Hoagland runs it, and nobody buys a territory from us. Every market is staffed by our own employees, cleans with the same low-moisture process, prices from the same sheet and stands behind the same 100% satisfaction guarantee.
Are the technicians LocalPro employees or subcontractors?
Employees, every one. The technician at your door is trained by LocalPro, insured, in uniform and on our payroll. Subcontractors do not exist at LocalPro, and neither do day crews, which is how we can promise the same visit in every market.
How many markets does LocalPro have, and where are they?
Seven. Birmingham and Tuscaloosa, which share the Birmingham crews; Huntsville, up in the north of Alabama; Chattanooga, in Tennessee, with routes that spill over into North Georgia; Knoxville, farther up the Tennessee valley; metro Atlanta; and Charlotte, in North Carolina. Five of them run their own Google profile, phone line and website for their town pages; Knoxville and Charlotte bookings go through the company office instead.
Is the service the same in every LocalPro market?
Yes. The low-moisture process, the dry time of about an hour, the written price before any work starts, the walk-through at the start and at the end, and the guarantee are identical in all seven markets. What changes is the crew: our technicians are local to the market they serve.
Can I stop by a LocalPro location in person?
LocalPro is a service company, so the work happens at your home or business and there is no counter to walk up to. To reach us, call or text 205-438-9096, email support@localprocleaner.com, or book online, and the office takes it from there.
Satisfaction guaranteed on every visit.
Low-moisture deep clean, dry in about an hour · Love the clean or it's free.